Your data

Delete your BahiQo account

Apple and Google require a way to delete the account you created with your mobile number. You can do this in the app without emailing us first.

Account deletion is permanent. Ledger entries, parties, media, and login for that mobile number are removed as described in the Privacy Policy.

In the Android or iOS app

Open BahiQo and sign in with the mobile number you want to remove.
Go to Profile.
Choose Delete account (or the equivalent confirm step).
Type the confirmation the screen asks for (the app expects an explicit DELETE confirmation).

If you cannot open the app

Email [email protected] from a mailbox we can match to your business, and include the registered mobile number. We will verify ownership before deleting.

What gets removed

Deleting your account removes your login for that mobile number, your profile, and access to every business ledger tied to it — customers, suppliers, transactions, invoice attachments and reminders. If you own a business with staff members added to it, their access to that business is also removed.

What happens if you run more than one business

Account deletion is per mobile number, not per business. If your number owns several businesses in BahiQo, deleting the account removes access to all of them. If you only want to leave one business while keeping your account for another, ask a co-owner to remove you as staff instead of deleting the whole account — see contact if you are not sure which applies to you.

Before you delete

If you may want your ledger again later, export or note down anything you need first — a customer statement, an outstanding balance, an invoice photo. Deletion is designed to be permanent and is not something support can reverse once it is confirmed.